Homeowners, renters, students, and business owners share what it was like to work with our crew from the first call to the final box placed.
Relocated from a second-floor walkup on a hot July afternoon. The crew never complained about the stairs, kept everything padded and secure, and had the truck loaded in under two hours. Unloaded just as fast at the new place. Would recommend them to anyone in Belleville.
I had to move out of my apartment on short notice after a roommate situation fell apart. East Coast Movers squeezed me in the next day, sent a two-person team that worked nonstop, and got my furniture into a storage unit without a single scratch. That kind of responsiveness matters when you are stressed.
The crew called 20 minutes before arrival, introduced themselves, and asked me to walk through each room before they started. They wrapped my leather sofa in moving blankets instead of just plastic, which told me they actually paid attention to what they were handling.
Moved our church office into a new building across town. The team worked around our Sunday schedule, showed up on a Monday morning fully prepared, and had desks, computers, and filing cabinets set up before our Tuesday staff meeting. Reliable and respectful.
I am 72 years old and downsizing from a house I lived in for 31 years. The movers were patient with me, let me direct where things should go, and never made me feel like I was slowing them down. That kind of kindness is rare and I will not forget it.
The estimate was accurate to within $40 on a four-bedroom house. The crew worked through a light rain without complaint, used extra tarps to keep everything dry, and wiped down furniture before bringing it inside at the new house. Attention to detail was impressive.
We had a pool table that needed to go from a basement to a third-floor game room with a tight turn at the top of the stairs. These guys measured everything first, brought the right equipment, and reassembled the table leveled and ready to play. Not easy, but they made it look easy.
I booked East Coast Movers based on their online reviews and they lived up to every one. The crew leader gave me a quick tour of the truck before loading started so I could see the blankets, straps, and ramp setup. That small gesture built a lot of trust right away.
My move got delayed by two hours because the previous tenant was still clearing out. The dispatcher called to let me know the crew was running behind before I even had to ask, and the team still finished the job before my building's elevator reservation expired. Good communication saved the day.
They moved a grand piano, a vintage hutch, and a massive sectional sofa from my parents' house into my smaller apartment without damaging a single door frame. The piano ended up in exactly the corner I wanted, and the crew even adjusted the legs to sit level on my slightly uneven floor.
Overall a very good experience. The movers worked efficiently and took care with my electronics and media equipment. One small lamp got scratched during packing, but the office processed a fair claim within a week without giving me the runaround. That is how you handle a mistake.
I was moving across state lines and worried about my things sitting on a truck for multiple days. East Coast Movers gave me a direct line to the driver, sent daily text updates, and delivered right in the middle of the promised window. Everything arrived clean and accounted for.
Used East Coast Movers for a commercial move of our dental practice. The crew wrapped surgical lights, chairs, and imaging equipment with extra padding and labeled every single box by exam room. They finished two hours ahead of schedule and saved us thousands in lost appointment time compared to our original estimate.
I needed help moving just a few large pieces — a king mattress, a dresser, and a treadmill — from my old apartment to my new one. Smaller companies wanted to charge me for a full truck anyway, but East Coast Movers sent a two-person team with a smaller box truck and charged me for exactly the time they worked. Fair and honest.
The crew showed up with shoe covers, laid down floor runners immediately, and asked me to point out any fragile items before they started carrying anything. They moved my wine fridge and glassware collection with obvious care, and nothing broke despite the bumpy Belleville streets.
We had to delay our move by a full week because the closing date on our new house got pushed back. East Coast Movers rescheduled without a cancellation fee, held our items in their warehouse for seven days, and delivered everything on the new date exactly as planned. That flexibility saved us from a real nightmare.
I have recommended East Coast Movers to three neighbors already. The crew moved our washer and dryer up from the basement without dinging the walls, took apart our daughter's bunk bed without losing a single screw, and vacuumed the floor of the truck before unloading at the new house. Small things that add up to a great experience.
This was our fifth move in ten years and the first one where nothing went wrong. No damaged furniture, no late arrival, no surprise charges at the end. The crew even stayed an extra 20 minutes to help rearrange a couch that did not fit the way I thought it would. Above and beyond without asking for more money.