Last updated: April 17, 2026

East Coast Movers (“Company,” “we,” “us,” or “our”) owns and manages eastcoastmovingco.com (the “Website”) and provides professional moving and related services (the “Services”). By accessing or using the Website or our Services, you agree to the collection, use, and processing of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal contact information, including your full name, phone number, email address, and service address when you request a quote or contact us.
Moving-related details, such as pickup and delivery addresses, move size and type, preferred dates, inventory information, and any special instructions you provide.
Technical and usage information, including your IP address, browser type, device details, pages visited, time spent on the Website, and referring URLs. This data is collected automatically through cookies, server logs, and similar technologies.
Communication records, including messages submitted through our contact forms, emails, and phone conversations.

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is necessary for us to deliver the Services.

2. How We Use Your Information

We use the information we collect to:

Prepare accurate quotes, confirm bookings, and deliver our moving and related Services.
Respond to your inquiries, schedule moves, and provide customer support.
Process payments securely and help prevent, detect, and investigate fraud.
Operate, maintain, and continuously improve the Website and our Services, including analyzing user behavior and performance.
Comply with applicable legal obligations and respond to lawful requests from authorities.

We may also send you service-related updates, appointment reminders, and occasional promotional communications. You can opt out of marketing messages at any time.

3. Legal Grounds for Processing

Where required by law, we process your personal information based on the following legal grounds:

Your consent (for example, when you submit a contact form or agree to receive marketing communications).
Performance of a contract (to provide the moving services you requested).
Compliance with legal obligations.
Our legitimate business interests, such as improving our services, maintaining security, and preventing fraud, provided these interests do not override your fundamental rights and freedoms.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and enhance your browsing experience on the Website.
Analyze website usage and visitor behavior to improve functionality and performance.
Maintain the security of the Website and detect suspicious or unauthorized activity.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the Website.

We share your information only in the following limited circumstances:

With trusted third-party service providers (such as payment processors, hosting providers, analytics services, and communication platforms) who help us operate our business and are contractually obligated to protect your data.
With professional movers, subcontractors, or affiliated partners when necessary to fulfill the moving services you requested.
When required by law, court order, or a valid request from government or regulatory authorities.
In the event of a merger, acquisition, sale of assets, or similar business transaction where your information may be transferred as part of the business.

We do not sell your personal information. If any data disclosure is considered a “sale” or “sharing” under applicable privacy laws, we will respect your opt-out preferences.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once it is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to legal exceptions).
Object to or request restriction of certain processing activities.
Withdraw your consent for marketing communications or certain data processing.

To exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before processing your request.

If you no longer wish to receive marketing emails, you can click the “unsubscribe” link in any email or contact us directly.

9. Children’s Privacy

Our Website and Services are intended for adults only and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

10. Links to Third-Party Websites

The Website may contain links to third-party websites that we do not own or control. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on eastcoastmovingco.com with an updated “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

By phone:
By email: [email protected]
Through the contact form on eastcoastmovingco.com

Privacy Policy